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What does the serial number on my lamp mean?

Learn what your NEOZ lamp’s serial number means, where to find it, and how it helps with service and support.

Updated over 2 months ago

The serial number on your NEOZ cordless lamp is a unique identifier that records the lamp’s manufacturing details and warranty status. With this number, we can also confirm the exact battery type and LED light source used in your lamp.

For UNO, ECO, and PRO Light Engines, the serial number is located on a sticker on the bottom of the lamp base.

For the N1 Light Engine, the serial number is printed directly onto the base of the lamp alongside a data matrix code containing the same information.

If you have any questions or need help identifying parts or confirming warranty details, please contact us via the form on our website.

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