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Who should I contact for customer service?

Contact NEOZ sales, service, and support teams via email, phone, or our online forms.

For service, repairs, warranty claims, or general enquiries, our service team is ready to assist. You can reach them at [email protected] or by completing the Service & Repair Form on our website.

For new purchase enquiries, our sales team is available at [email protected] or through the Contact Form on our website.

You can also contact our Head Office & Factory by phone at +61 2 9810 5520, Monday to Friday, 9:00am–5:00pm AEST.

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