Product Information
Frequently asked questions about NEOZ products.
13 articles
- Where can I find the user manual for my lamp?Access digital user guides for your NEOZ cordless lamp.
- In what country are NEOZ lamps designed and manufactured?NEOZ lamps are proudly designed, engineered, and manufactured in Australia, carrying the Australian Made logo.
- What does the "Australian Made" label mean?
- Is your NEOZ cordless lamp waterproof?Learn about the water resistance of NEOZ cordless lamps, including IP ratings for each model.
- What does modular mean?Discover how NEOZ’s modular design lets you repair, upgrade, and customise your lamp without replacing it entirely.
- What light source is used in a NEOZ cordless lamp?Learn about the high-performance LED light sources used in NEOZ cordless lamps.
- Does NEOZ offer different battery sizes?Learn about NEOZ battery options, runtimes, compatibility, and how to identify which battery your lamp uses.
- How long does a fully charged battery last?See how long NEOZ batteries last on a full charge.
- How long will the battery in my NEOZ cordless lamp last before needing replacement?Learn how long NEOZ lamp batteries last before replacement and how to maximise their lifespan.
- Does NEOZ offer lamps with multi-coloured RGB light bulbs?Why NEOZ does not use RGB LEDs and the importance of accurate colour rendering in lighting.
- What does the Lacquer on my lamp do?Learn how lacquer protects your NEOZ lamp’s finish and how to check if your lamp is lacquered.
- Do NEOZ lamps have any features to prevent theft?Learn how NEOZ’s charger verification and serial number system help protect your lamp from theft.
- Is there a remote control available for the lamp?NEOZ lamps do not currently include remote control functionality.